Privacy Policy

Last updated: December 2024

1. Introduction

CrateDigger ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.

2. Information We Collect

Account Information

When you create an account, we collect your email address and any display name you choose to provide.

Usage Data

We collect anonymous usage statistics to improve our service, including feature usage counts and application performance metrics. This data is not linked to your personal identity.

Audio File Metadata

CrateDigger processes audio file metadata (such as artist, title, BPM, and key) locally on your device. We do not upload or store your audio files or their contents on our servers.

3. How We Use Your Information

  • To provide and maintain our service
  • To process your subscription and payments
  • To send you important updates about your account
  • To improve and optimize our application
  • To respond to your support requests

4. Data Storage and Security

Your account data is stored securely using Supabase, which employs industry-standard encryption and security practices. Payment information is processed securely through our payment provider and is never stored on our servers.

Your music library data remains on your local device. We do not have access to your audio files or their contents.

5. Third-Party Services

We use the following third-party services:

  • Supabase - Authentication and database services
  • Polar.sh - Payment processing and subscription management

These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

CrateDigger is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@cratedigger.app